Every day, our team of Oney Talents work tirelessly to innovate and support our retail partners to consistently ensure the highest quality of service.
During peak sales periods, our teams come together at the service of our partners. For example, on Black Friday 2018, the French and Spanish teams set up a “War Room“, ensuring a flawless service to facilitate and secure sales.
During 2018, our teams also responded to our partners’ need for innovation. The process of applying for a Boulanger card is now fully digitalised, allowing customers to benefit from a more intuitive experience. Thanks to this collaboration, customers can now open a Boulanger.com credit card completely online.