For over 35 years, we have acted as a driving force for the economy, supporting consumption through innovative payment and credit solutions, which enable our customers to achieve their projects and goals. We have an inclusion policy that offers a solution for all, as we firmly believe that each and every person should have the freedom to be and to act. We work with all forms of physical and digital commerce and our job is to help them to grow. We have initiated our digital transformation with pioneering solutions, now leaders in their field, for our customers and partners alike. Oney now has 7.6 million customers and 400 retail and e-commerce partners. We operate in 11 countries and our international development is continuing.
In 2018, our digital transformation intensified. For our customers, with more online services and digital capabilities; then for our partners, with ever more innovative payment solutions and digital profiling possibilities, allowing a smoother and more secure shopping experience; and finally, for our employees, with investments in new workplace and customer relationship management tools. By entering new countries and signing new partnerships, we have been getting closer and closer to our goal of becoming the European leader in split payment and digital profiling solutions.
2018 was also the year in which we wrote our CSR policy, fully integrated into our development and which will guide our choices for the future. We have thereby committed to playing our part in the necessary changes that our society has to make. We want to work with all our employees – our Talents – and stakeholders to build a more humanist bank, one that is committed to encouraging and co-building new consumption patterns as well as rethinking our business to meet societal challenges both now and in the future.
2019 is set to be a major year in the development of Oney. Our plan to open up our share capital is set to become a reality, allowing us to speed up our human and digital transformation, rooted in the transformation of our company.